Expert in International Trade Operations with 10 years of experience in Guarantees, Letters of Credit, SWIFT, Compliance, and Supply Chain Operations.
I'm Malak, a Trade Finance Operations Specialist with 10 years of experience managing international guarantees, letters of credit, documentary collections, and back-office workflows. My background is fully operational - issuing, amending, verifying, and executing trade instruments according to URDG 758, UCP 600, and URC 522.
I have supervised daily Trade Finance operations as an Assistant Manager, ensuring accuracy, compliance, and smooth coordination between clients, banks, legal teams, and internal departments. My work includes SWIFT processing, operational risk control, document checking, lifecycle management of guarantees, and handling complex escalations.
I also contributed to system migrations (Flexcube, Oracle Banking), automation initiatives, and operational performance reporting using SAP and Tableau. Recognized as a top performer for 10 consecutive years, I bring reliability, precision, and strong workflow management to every role.
Alongside my Trade Finance career, I have 7 years of experience in software development. I hold a Bachelor's degree in Computer Engineering and I am the co-founder of DevShop.VIP, a web development and hosting agency.
I am completing a Master's in Supply Chain Management and I want to work in trade operations, supply chain support, and international workflow management.
Transitioning complex Trade Finance operations from Flexcube to Oracle Banking without service disruption.
Led process mapping, end-to-end workflow testing, and validation of migrated transactional data.
100% successful deployment with zero critical operational incidents.
High rate of document discrepancies impacting Letter of Credit processing timelines.
Implemented a strict UCP 600 pre-analysis framework and trained 12 junior staff members.
Reduced LC discrepancies by 32% and enhanced overall client satisfaction by 40%.
Python R Financial analysis Cost management Supply chain optimization
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